Privacy policy

This privacy policy describes how DMK Facility Services GmbH (hereinafter "we" or "us") handles personal data collected via our website and other services.

Person responsible
DMK Facility Services GmbH
Mr Daniel Aulov
Company register number: 609578p
Commercial court: Vienna Commercial Court
GLN: 9110033875504

1. collection and processing of personal data

We collect personal data exclusively in accordance with the statutory provisions, in particular the General Data Protection Regulation (GDPR).

1.1 Contact forms
We collect the following data via our contact forms on the website: Name, e-mail address, telephone number, address, enquiry content and uploaded files (up to 5 files, e.g. PDF, JPG, PNG, DOC, DOCX). This data is required to process your enquiry, provide you with a Offer or to arrange an initial viewing. The provision of this data is voluntary, but necessary in order to provide the corresponding services.

1.2 Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies that enable your use of the website to be analysed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. We use the "Activate IP anonymisation" function on this website. As a result, your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.

1.3 Google Maps
Our website uses Google Maps to display interactive maps and to provide directions. By using Google Maps, information about your use of this website (including your IP address) may be transmitted to Google in the USA.

1.4 Google reCaptcha and hCaptcha
We use the Google reCaptcha and hCaptcha services to protect your enquiries via the Internet form. These services are used to distinguish between entries made by natural persons and abusive automated entries. Your usage behaviour on our website is analysed for this purpose. The analysis begins automatically as soon as you enter the website.

2. purpose of data processing

We use the personal data collected for the following purposes:

  • Processing your enquiries and making contact
  • Preparation and submission of offers
  • Improvement and optimisation of our website
  • Protection against misuse of our website (e.g. through spam or automated access)

3. disclosure of data

Your personal data will not be passed on to third parties unless this is necessary for the fulfilment of our services or you have expressly consented to this. Exceptions to this are service partners who are required to fulfil the contractual relationship and our service providers that we use to provide services, such as hosting providers or providers of analysis tools.

4. your rights

You have the right to obtain information about the processing of your personal data, as well as the right to rectification, erasure, restriction of processing, objection to processing and data portability. To exercise your rights, you can contact us using the contact details provided above.

5. data security

We take technical and organisational measures to protect your data against loss, manipulation or unauthorised access. These security measures are continuously improved and adapted to technological progress.

6. changes to the privacy policy

We reserve the right to amend this privacy policy at any time. The current version is always available on our website.

7. contact

For enquiries about data protection, you can reach us using the contact details provided:
DMK Facility Services GmbH
e-mail: office@dmk-services.com
Telephone: +43 676 844 349 202

This privacy policy was last updated on 26/08/2024.